24/7 Support Line
Service That Never Sleeps
Provides access to emergency support for critical incidents outside normal working hours and is available every hour of every day. The Innova 24/7 support line is vital for food processing companies that are running mission-critical systems, when every minute of downtime and every interruption counts.
- Fast response time
- Lower risk of production downtime
- Peace of mind
The Innova 24/7 support line is vital for food processing companies that are running mission-critical systems as every minute of downtime or disturbance counts.
Lower risk of downtime
Innova 24/7 answers emergency calls and resolves critical problems affecting our customers and their operations, such as downtime or software system malfunction.
Peace of mind
Innova 24/7 gives access to emergency support for critical incidents, whenever they arise.
Fast response time
Innova 24/7 provides an instant response to speed up the resolution of critical problems.
To order Innova service please contact your local sales and service unit directly or call us.
+45 89 30 42 50
Monday – Friday 8.00 – 16.00 (GMT+1)
Please note: 24/7 support line is available for contracted customers only.
Provides access to emergency support for critical incidents outside normal working hours and is available 24/7/365.
Our Life Cycle Support program provides users with rights to all new version releases, which are released on a regular basis.
Designed for IT and technical personnel, operations and production managers, and shop-floor operators.
Includes a suite of services designed to keep the Innova software and IT infrastructure in an optimal state.
Based on remotely connecting to customer system and performs predefined tasks according to our best practice.
Designed to focus on specific improvement tasks with clear financial and business goals for customer operations.
Innova is continuously developed to fit changing market needs and requirements.